“Dear Michael, May 4 was the first anniversary of our beloved mother, Lucy Lau, and we visited and viewed for the first time her tombstone. Our big thank you to you for arranging it. It is beautiful and the colour is just what she would have wanted, ruby red. Once again, our sincere thank you.”
V. Lau 08/05/2017
“Dear Tina, Thank you so much for your assistance, support and great customer service you provided our family. Your thorough knowledge and pastoral care is to be commended. Thank you for your true kindness and patience. It was a true blessing to have you as our main consultant.”
V. Bonovia 26/04/2016
"Dear Michael, just a note to let you know how much I appreciate your advice and assistance in making my husband’s memorial so special. It looks just as I hoped it would (be) and will be a suitable memorial to his memory."
M. Moscato 24/03/2015
“I would like to thank you (Michael) on behalf of all my family especially Christine, Neil and myself and my two boys for the wonderful job Toscana Memorials has done on my mother and father's tombstone. It is a beautiful piece of art; the colour scheme so in keeping with what my mum and dad loved.
I would specially say a big 'thank you' to yourself for all the time, effort and patience you put in, into getting the monument to exactly what we wanted. That was very much appreciated, you never got tired of keeping our dream alive, even to the point when we would get so emotional when trying to finalise the job, you were always there to encourage us to do what we felt was right for the family and our deceased loved ones.
I would also like to extend my heartfelt thanks to the Layton family, Ron in particular who was so diligent in giving us such a varied choice and when we expressed the design and type of monument we were looking for he was quick to lend his expertise and lifelong experience in carving out exactly what we were looking for. Also to Peter and Rachel for their support and work that went into the monument…
Our gratitude once again and all the very best to you and Toscana in continuing to give the excellent service you are providing to the public, some of us who might be so vulnerable around the creating and finalising monuments for our loved ones.”
C. Collins 16/10/2014
"I would like to take this opportunity to thank you so much for all you assistance and help. You were so very helpful and patient on our first visit when we had to make our decisions…It was all done in such an expedited time-frame which made it such a worry free time for us both.
I am sure our Mum and Dad would have approved.
Because you made everything go so smoothly we are very grateful."
J. Farmer 18/08/2014
"My thanks and appreciation to you all for your assistance, support and understanding in achieving the lasting tribute that I wanted for my mother... I am so happy with the result, the sandstone looks beautiful and distinctive."
C. Kenny 26/03/2014
"I am writing to express my family’s gratitude and total satisfaction with the advice and support delivered by your employee, Michael Diaz ,at the Springvale office.
Michael was at all times attentive to our needs. We visited many sites completed recently by Toscana and found it most beneficial in finalising the design and visualising the final memorial.
I would not hesitate to recommend Toscana Memorials and Michael to family and friends in the future."
P. Sketchley 11/02/2014
"Brilliant...very professional. Excellent service and quality for a very good price."
“Michael, Thank you so much for going to the effort in helping me out with the perspex for our parents' cemetery site. We truly appreciate it.”
M. Manoleras 6/7/2013
“It is with deep appreciation, I would like to thank you(r) company for the monument erected at the Springvale Botanical Gardens for Sister Gwendoline Lucretia Ludowyke ...
Both my brother and myself would like to thank Michael Diaz for his professionalism and help in selecting a suitable monument for our dear sister.
My brother and I are very pleased with the work done.”
W. Ludowyke 20/01/2012